The Bureau schedules and plans its work based on priority. The goal is to balance citizen response with planned, preventive, and corrective maintenance.
The Bureau’s service delivery order of priorities is
- Regulatory Compliance
- Infrastructure Preservation
- User Comfort and Convenience
Productivity performance standards have been established for all types of work.
A pothole is a type of damage in the surface of the roadway where a portion of the road pavement has cracked and broken away, leaving a hole.
Asphalt Surface Repair
The deterioration of asphalt occurs over time as a result of oxidation, water penetration, overuse, or simply living past its life expectancy. In such cases, old asphalt pavement may need to be removed and replaced or refurbished with one of the techniques described below.
Ditch/Curb and Gutter Cleaning
Cleaning of all County-owned curbs/gutters; curbs/gutters are only cleaned to remove an obstruction to drainage.
Construction of new drainage systems including inlets, pipes, headwalls, and/or placement of outfall protection on County-maintained property.
Drain Pipe Cleaning
Cleaning of all County-owned storm drain pipes.
Drain Pipe Repair and Replacement
Repair or replacement of County-owned storm drain pipes.
Emergency Storm Drain Program
Resolving flooding or water ponding problems that are caused by storm runoff from County-maintained roadways.
Repair of eroded areas caused by water coming from a County-owned or County-maintained road.
Storm Drain Cleaning
Cleaning of storm drain inlets on County-owned property.
Storm Drain Repair
Repair to storm drain inlets and manholes on County-maintained property.
Planned sweeping program for County-maintained roads
Cutting or trimming brush, branches or small trees within the County right-of -way
Curb & Gutter Repair
Minor repair of curb and gutter along County-maintained streets. If the repairs required warrant curb/gutter replacement, the request is prioritized based on the severity of the problem.
If debris from an eviction is left in the County’s right-of-way for longer than 48 hours, we will arrange for removal of the debris in accordance with Article 13, Section 1-106, of the Anne Arundel County Code.
Repair of guardrail along County-maintained roads.
Help keep ditches and curblines free of leaves.
Help keep roadways, stormwater inlets and ditches free of litter and debris. Litter and debris is picked up along all County-maintained roadways
Cutting grass/weeds in the County right-of-way or on County-owned lots.
Road Shoulder Maintenance
Putting road shoulders back on grade so that water drains properly along the County right-of-way.
Maintenance and repair of existing sidewalk within the County rights-of-way is the responsibility of the Department of Public Works.
DPW is one of several agencies that provides debris clearing service to citizens following unusual weather events.
Trimming trees in the County right-of-way.