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COVID-19: Information, Resources, and Cancellations
 
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Overview

The ongoing COVID-19 situation has created disruptions with curbside collection, resulting in service delays of up to 48 hours.

Please know that Public Works Staff are aware of all communities experiencing delays and are monitoring them closely to ensure collections do occur. We ask that you leave your material at the curb until contractors are able to complete their routes.

The Department of Public Works apologizes for this inconvenience. We appreciate your patience and understanding. For questions or concerns not related to delayed curbside collection, please contact Customer Service at (410) 222-6100.

If your scheduled collection did not occur, please leave your items at the curb and tell us about it. Our Inspectors will look into the problem as quickly as possible.

To find your collection day, visit General Services Viewer.  Enter a property address and follow the instructions.

To determine if your missed collection was due to a Holiday, please view the Holiday Collection Schedule

Report Online

The ongoing COVID-19 situation has created disruptions with curbside collection, resulting in service delays of up to 48 hours.

Please know that Public Works Staff are aware of all communities experiencing delays and are monitoring them closely to ensure collections do occur. We ask that you leave your material at the curb until contractors are able to complete their routes.

If your curbside collection has not occurred within 48 hours of its originally scheduled date, please click to report.

The Department of Public Works apologizes for this inconvenience. We appreciate your patience and understanding. For questions or concerns not related to delayed curbside collection, please contact Customer Service at (410) 222-6100.

 
 
 

Report Using Mobile App

You can submit your missed curbside collection from your mobile device.  

Get the Mobile App for iOS or Android devices: 

Apple App Store
Google Play

 Visit SeeClickFix.com for info or the helpdesk site for support. 

Report by Phone

You can report a missed collection or other problem with your curbside service by calling us at (410) 222-6100 before 4:00 p.m. on the day a collection was missed.  Most often we are able to resolve concerns the same day.
 
If you are not able to notify us of the deficiency in your service by telephone during business hours on the day of the occurrence, please call us after 7:30 a.m. the next business day.  Our staff and contractors will make every effort to handle your concern the day we speak to you.

Contact

Customer Service at Waste Management Services: 

(410) 222-6100