The Anne Arundel County Government consists of Departments and Offices as well as Boards & Commissions. These entities work together to serve our Citizen's needs.
With almost 54,000 businesses, Anne Arundel County is a major hub of commerce and development. With a $35 billion economy, low taxes, a vast multi-modal transportation system, highly skilled workforce and excellent educational institutions, Anne Arundel County is the premier location to do business.
Postal Service delays may have resulted in late fee assessments on quarterly utility bills. The Department of Public Works and the Office of Finance is aware of the issue and will waive late fees for payments mailed in and postmarked prior to the due date deadline. If you received a late fee and believe it is in error, please call 410-222-1144 or email [email protected].
To review your most current utility bill and ensure accurate billing, please visit the County’s online Utility Billing portal.
The Office of Finance serves many different customers. Our customers include residents, businesses, other County agencies, taxpayers, homeowners, County employees, retirees, bond holders, and investors.
The property tax credit application for disabled veterans is now available on the County website.
Providing excellent customer service, is a key goal in the Office of Finance's Mission Statement and includes giving compassionate, friendly and efficient service at all times. The purpose of this web site is to assist our customers to quickly find current and accurate information; however, we continue to encourage phone calls, correspondence or in-person visits to the Office of Finance to resolve any issues or take care of business.
The County online bill payment option allows you to view your bill and make payments online at your convenience. We accept credit card and eCheck payments. All online payments are subject to convenience fees. We accept Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, Google Pay, and Venmo.
Pay one or several bills with a single transaction or schedule payments for a future date. After you submit the payment, it will show as pending and appear on your account within two business days. You will receive a confirmation number for your records.
Credit cards accepted include Visa / MasterCard / American Express / Discover/ Venmo, Amazon Pay, Google Pay, and Paypal.
Both credit cards and eChecks are processed through Paymentus Corporation.
Pay By Phone
To pay by phone, call 1-833-277-8723. Please have your Utility account number or Real Estate Tax parcel number, and your payment information available when you call.
All pay by phone payments are subject to convenience fees.
All banking return items and chargebacks are subject to a $25 fee.
Please allow up to 48 hours after the payment date for your payment to be reflected on your account.
FAQs
Can I pay using my saving account?
Please check with your bank to ensure they allow bill payment from your savings account to prevent the payment from being return.
Can I speak to someone if I have an issue with my transaction?
If you have any questions about this transaction please contact Paymentus at 1-800-420-1663
Pay By AutoPay
The County online automatic bill payment option allows you to view current total due, and set a recurring payment for a fixed or full amount due for Utility and Real Estate Taxes online at your convenience. All online payments are subject to convenience fees. We accept eCheck, Visa, MasterCard, American Express, Discover, PayPal, Amazon Pay, Google Pay, and Venmo.
Pay one or several bills with a single transaction or schedule payments for a future date. You will receive a confirmation of the scheduled payment and a confirmation when the payment comes out for your records.
Please allow up to 48 hours after the payment date for your payment to be reflected on your account.
All online payments are subject to convenience fees.
Debit card (Visa, MasterCard, Discover)
Credit Cards (Visa, MasterCard, American Express, Discover)
Digital Wallets (Amazon Pay)
All credit cards and eChecks are processed through Paymentus Corporation.
Checking or savings banking routing and account number.
The name on the banking account.
Debit card, and credit card information available (card numbers, expiration, and security).
Amazon Pay is the only digital wallet used for AutoPay.
If you have personal checks, your routing number and banking account numbers are printed on the bottom of your check.
Please check with your bank to ensure they allow bill payment from your savings account to prevent the payment from being return.
Can I cancel my AutoPay schedule?
Yes, you can cancel the schedule AutoPay by clicking the “Yes” button under AutoPay. Visit your Account page to cancel already scheduled payments. All cancellations should be done 5 days before the bill is due.
You will see the words “Canceling Payment” on the screen. The “Yes” button will no longer appear under AutoPay for the account you have set-up.
You will receive a confirmation stating “Your AutoPay schedule has been successfully cancelled with AACO Biller”. Please hold for your records.
Is there a return fee for AutoPay?
Yes. All banking return items and chargebacks are subject to a $25 fee.
Pay By Mail
Enclose your bill payment stub and a check or money order, and mail in the pre-addressed envelope provided with your bill. Do not send cash through the mail.
OFFICE OF FINANCE
ANNE ARUNDEL COUNTY GOVERNMENT
PO BOX 17003
BALTIMORE, MD 21297-1003
Overnight Delivery Address:
ANNE ARUNDEL OFFICE OF FINANCE
MS 1103
44 CALVERT STREET
ROOM 110
ANNAPOLIS, MD 21401/
When paying by check or money order, please make payable to Anne Arundel County.
Drop Boxes
Yellow drop boxes are available at each of the County cashier locations for your convenience. You can drop your payment in the drop box quickly and conveniently. Check and money order payments are accepted. Please do not place cash in the drop boxes. Payments are processed by the cashier’s office, so please allow 1-2 days for processing.
Walk-in Payment
NOTICE 7/19/2021 : County offices are open to the public at this time
Learn more about dropbox and other payment options.
Customers may use any of our three cashier locations to make a payment in person. The cashiers accept cash, check or money orders. The cashiers are available to assist you.
When paying by check or money order please make payable to Anne Arundel County. Click on the link for locations.
Walk-in payments for Utility and Tax payments are accepted at all participating Walmart locations (fees apply).
You may also make online credit card or eCheck payments on the touchscreen kiosk in the lobby. Convenience fees will be applied to your payments. The cashiers are available to assist you.
Bank AutoPay
Your bank or financial institution may offer access through its website to make bill payments. Check with your bank or financial institution for this convenient payment option.
Pay by Mobile
You can and pay your bill online via mobile phone at your convenience by credit card and eCheck. All mobile payments are subject to convenience fees. Click on the blue link for additional information.
Convenience Fees
The following Convenience Fees are assessed when you utilize the County's Online Bill Payment Application:
Utility Bills
(Water & Wastewater, Front Foot Assessments, Installment Agreements)
Tax Payments and Other Departments
(Real Property, Personal General Billing)
Credit Cards
$3.25 per transaction
2.39% of transaction total
(example $2.39 per $100)
Debit Cards
$3.25 per transaction
2.39% of transaction total
eCheck
$ 0.50
$ 0.50
Participating Walmart Locations
$2.00
$2.00
*All convenience fees are non-refundable
Anne Arundel County uses Paymentus Corporation, a third party bill payment service for utility, real estate tax, personal property tax, and general billing online payments. Paymentus Corporation accepts Visa, MasterCard, Discover, AMEX, eCheck, PayPal, Venmo, Apple Pay, Google Pay, and Amazon Pay. All Paymentus Corporation payments are subject to a non-refundable convenience fee for each transaction.
FAQ
Why is there a convenience fee?
Paymentus Corporation charges a non-refundable convenience fee to use their service. The fee covers payment handling and processing charges.
Does Anne Arundel County receive any part of the convenience fee?
Anne Arundel County does not receive any portion of the convenience fee. Paymentus Corporation is an independent company providing a service for the County.
Have Questions?
Questions regarding Real Estate Property Tax, Personal Property Tax, Front Foot Assessment, and Water and Sewer bills can be directed to our customer service representatives by calling (410) 222-1144 during normal hours of operation (Monday-Friday 8am to 4:30pm EST) or by filling out our online Customer Service Form. We will get back to you with an answer to your inquiry.
Questions regarding Utility Allocation requirements can be directed to the Department of Public Works by calling (410) 222-7509. Stop by our lobby for assistance.
You may also speak with a Customer Service Representative in person at our 44 Calvert Street location.
