Obtaining 911 Call Records

Information on how to request an existing 911 call record.

CAD Notes


An incident number is assigned to all calls for service, whether initiated by a 911 call or by a police officer. Incident numbers are the primary identifier of incidents that did not result in a police report. The records available for all incidents are referred to as Computer Aided Dispatch (CAD) notes. Requests may be submitted by mail or in person to the location above. You may request the record(s) on the Public Information Request form. If you do not know the incident number, please be sure to include as much information as possible when making your request such as the date, time of day, specific location of incident, type of incident and tag number (if applicable). While we cannot guarantee that we will be able to locate CAD notes without an incident number, we will make every effort to identify the incident based on the information that you provide.

Requests can also be made by mail or in person. Requests by mail must include the required fee. Including a self-addressed stamped envelope will expedite your response. If you wish to receive records electronically, please provide your email address when making your request.


911 Audio

911 call audio is maintained for a period of one year. You may request the record(s) on the Public Information Request form. If you wish to obtain 911 audio records and you do not know the incident or case report number, please be sure to include as much information as possible when making your request such as the date, specific location of incident, type of incident and names of involved persons. While we cannot guarantee that we will be able to locate an audio recording without a case number, we will make every effort to identify the recording based on the information that you provide. Please note that CAD notes will automatically be provided with 911 audio records production.

Requests can also be made by mail or in person. Requests by mail must include the required fee. Including a self-addressed stamped envelope will expedite your response. If you wish to receive records electronically, please provide your email address when making your request.