Transportation Assistance

About

Anne Arundel County offers three programs to provide transportation assistance to older adults and individuals with disabilities: 

• Paratransit Transportation (Office of Transportation 410-222-0022)
• Easy Travel Access (ETA) Taxi Voucher Program (Department of Aging and Disabilities)
• Easy Travel Access (ETA) Rides-On-Demand (New!) (Department of Aging and Disabilities) New!

Easy Travel Access Programs

The Department of Aging and Disabilities (DOAD) provides two (2) types of service: ETA Taxi Voucher Program and ETA Rides on Demand.  To qualify for either ETA Program, individuals must be an Anne Arundel County resident, 55 years of age or older or 18 years of age or older with a disability. Each qualified resident is able to receive a county match of up to $75 a month, for either ETA programs.

ETA Taxi Voucher Program

The Taxi Voucher Program offers discounted taxi vouchers to support taxi fares with participating cab companies within Anne Arundel County.  You can use the Anne Arundel County Department of Aging and Disabilities Taxi Voucher Program to help you run your errands, visit a polling place or ballot drop off box, pick up your groceries, or go shopping.  Each book costs $5.00 and is worth a value of $10.00.  Limitations may apply. 

Each approved resident may purchase up to 15 books per month.  (1 book costs $5.00 and has a total value of $10.00.) Limitations may apply. 

Example: 

• taxi voucher coupon book's cost = $15.00
• taxi voucher coupon book's value = $30.00

Participating cab companies are listed in the front cover and inside back cover of the taxi voucher coupon books. Please refer to the website for the most up-to-date information, as cab companies are subject to change. Vouchers may not be used to tip the drivers.  Taxi Voucher Coupon books are non-transferable/non-refundable.

For more information, contact the Anne Arundel County Department of Aging and Disabilities Easy Travel Access Program at (410) 222-4222 / TTY users call via 7-1-1.

Participating Companies

ETA Rides-On-Demand Program

The new Easy Travel Access Rides-On-Demand provides transportation services to qualified applicants.  To use this service after enrollment, simply call the Rides-On-Demand reservations number to schedule a ride. With Rides-On-Demand, same-day service is available with at least two-hours notice.  An appropriately equipped car, van, or SUV operated by a professional driver will pick you up at your desired location and deliver you directly to your destination with ease and can also provide you with door-to-door service within Anne Arundel County and 20 miles outside the county line (excludes trips to the airport).  With ETA Rides-On-Demand, the department offers fares at approximately 50% of the normal cost.

How to Apply for ETA?

To apply, you may visit us at one of our 2 locations listed below or mail your order form and other documents to 2666 Riva Rd, Suite 400, Annapolis, MD 21401.

• 2666 Riva Road, 2nd Floor, Annapolis, MD 21401  (Walk-in hours 8:00 a.m. to 3:30 p.m.)
• 7320 Ritchie Highway, Glen Burnie, MD 21061 (Walk-in hours 8:00 a.m. to 3:30 p.m.)

When applying, please be sure to have:

• A completed ETA Application and Liability Form.
• A copy of your Maryland State driver’s license or Maryland State Issued I.D from the Motor Vehicle Administration with an address that resides in Anne Arundel County (AACO).  (If license or ID is not within AACO, a change of address card from the MVA is also needed.)
• For persons aged 18 or older with a disability, you must include a copy of your SSI or SSDI most award letter or Disability Verification Form.
• A complete ETA Order Form for either Taxi Voucher or Rides-On-Demand and payment by either check or money order.

Fees

Once eligibility is established, reorders only need to include ETA Order Form and payment.

For more information, view the brochure or contact the Anne Arundel County Department of Aging and Disabilities Easy Travel Access Program at (410) 222-4222 / TTY users call via 7-1-1.