Annapolis, MD – (October 1, 2025) The Anne Arundel County Department of Aging and Disabilities is excited to announce the launch of the Easy Travel Access (ETA) Rides-On-Demand Program, a new initiative designed to improve transportation options for older adults (aged 55+) and adults (18-54) with disabilities residing in Anne Arundel County.
The ETA program offers two convenient and cost-effective transportation solutions. The Taxi Voucher Program provides discounted taxi fares with participating cab companies. The Rides-On-Demand Program is a door-to-door ridesharing service that operates throughout the county and extends up to 20 miles outside county boundaries. Both programs offer on-demand transportation, allowing residents to travel independently at a reduced cost.
The ETA Rides-On-Demand program caters specifically to residents aged 55 and over and individuals with disabilities who are unable to utilize traditional public transportation. This same-day service requires a minimum of two hours notice and features professional drivers operating appropriately equipped cars, vans, or SUVs. Clients are picked up at their desired location and transported directly to their destination. Return trips can be easily scheduled upon request. Service is provided from the first exterior door of a client's home or pickup location to the first exterior door of their destination.
To be eligible for the ETA program, applicants must:
- Submit an ETA Program application
- Provide a copy of their Maryland State-issued Driver's License or MD State Identification Card demonstrating residency within Anne Arundel County
- Applicants aged 18-54 must also provide proof of Social Security Disability Insurance or a completed Disability Verification form
“Empowering Independence and Improving Quality of Life”
The Rides-On-Demand Program was launched at the recent Pathways to Mobility resource fair held on September 30th, 2025 at the Severn Center (1160 Reece Road, MD 21144). “We are delighted to showcase these essential transportation options to county residents,” said Karrisa Kelly, Director of the Anne Arundel County Department of Aging and Disabilities. “The ETA Rides-On-Demand program will promote independence, improve access to critical services, and enhance the overall quality of life for older adults and individuals with disabilities in Anne Arundel County.”
The Department of Aging and Disabilities in partnership with the Office of Transportation hosted the event which featured a resource fair that included several state and county agencies as well as local non-profit groups that provide much needed transit, general wellness, and safety information and resources. “The Office of Transportation is excited to promote and partner with the Department of Aging and Disabilities on the implementation of a transportation alternative for on-demand service that will benefit our residents,” said Anne Arundel County Transportation Officer, Samuel Snead.
Learn More
The Anne Arundel County Office of Transportation develops and manages multi-modal transportation networks across the county. They advise the County Executive and County Council on transportation policies and resource allocation to enhance economic vitality and quality of life for all citizens as well as providing frontline transit service to older adults and adults with disabilities. For more information about the Office of Transportation’s transit options, please contact them at 410-222-7400 or transportation@aacounty.org or visit them online at www.aacounty.org/transportation.
The Anne Arundel County Department of Aging and Disabilities is dedicated to enriching the lives of older adults, individuals with disabilities, veterans, caregivers, and anyone planning for their future by providing a comprehensive range of services, including support, assistance, and community resources. For additional information on the ETA program, including eligibility requirements and application procedures, please contact the Anne Arundel County Department of Aging and Disabilities at 410-222-4257 or info_and_assistance@aacounty.org or visit www.aacounty.org/aging. TTY users, please call via Maryland Relay 7-1-1. All materials are available in alternative formats upon request.