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The Anne Arundel County Fire Department established a program for Non-County residents who participated in the EMS Transport Program who require assistance due to financial hardship. 

How to Request a Waiver

Review the Hardship Waiver Policy to determine your eligibility. 

Fill out the Hardship Waiver Application and mail to:

Anne Arundel County Fire Department
Attn: EMS Billing Manager
8501 Veterans Highway
Millersville, MD 21108

How to Request an Itemized Invoice

The itemized statement for an incident can be obtained from Sharecare (BACTES) by faxing the request along with the authorization for the release of information to 1-858-430-4954.

If there is a question about the bill or patient account please call R1 RCM Customer Support Services at 1-888-980-9309.