Pool Credits

Customers can be considered for a reduction of sewer charges on their Anne Arundel County Utility account for water
used to fill a swimming pool or hot tub.  

Glen Burnie Cashier’s Office is Temporarily Closed for Construction (Effective March 9)

If you need to make a payment; place your sealed check payment in our yellow drop-off box (we will processed your payment the next business day), pay online at aacounty.org, or pay by phone at 1-833-277-8723

For in-person service, please visit out other offices at 2664 Riva Road or Arundel Center (44 Calvert Street) locations in Annapolis between 8:00 AM and 4:00 PM. 

If you have any questions, call Customer Service at 410-222-1144 from 8:00am - 4:00pm. Thank you for your patience and we apologize for any inconvenience.

To be considered for a "Pool Credit", customers must fill out and submit the form linked below.  

Please Note: Applicants must certify that the water did not enter the sanitary sewer system.

To apply for a Pool Credit bill adjustment, please complete the application in full. Incomplete applications will be automatically denied. Applications must meet the following criteria:

  • Must be on a property connected to Anne Arundel County water and sewer
  • Must be a pool/structure that holds more than 1,000 gallons of water
  • Must submit written request and completed form within 45 days of filling a pool/structure
  • Must be verified by DPW, including location and validation of permits

Click a button below to open the application in your preferred language:

Pool Verification Form - English Pool Verification Form - Spanish