Frequently Asked Questions
- What is the visitation schedule?Jennifer Road Detention Center: Inmates are allowed 2 personal visits per week. Visits may be one hour in duration unless visitation activity is heavy and termination after 30 minutes is necessary to accommodate all visitors. Up to 2 visitors may visit an inmate at one time. Click on the link below for the visiting schedule and more visitor information.Ordnance Road Correctional Center: Inmates are allowed three 30-minute visits per week, limited to no more than two on each visiting day. Three people are allowed to visit at a time. A visit may be denied if it conflicts with a program in which the inmate is participating.Jennifer Road Detention Center
Visiting Hours 8 AM - 10:30 AM 12:30 PM - 3 PM 6:30 PM - 10 PM Sunday A1, A2, B6
R1 & R2 Males
D2, A5 C4, C5, C6, C7, C8 Monday A4, D4, E1, B1, E3-E5
Females R1 & R2
A3, C1, C2, C3
E2 - E5 Males
D1, D3 Tuesday B2, B3, B4, B5 A1, A2, B6
R1 & R2 Males
D2, A5 Wednesday C4, C5, C6, C7, C8 A4, D4, E1, B1 E3 - E5
Females R1 & R2
A3, C1, C2, C3
E2 - E5 Males
Thursday D1, D3 B2, B3, B4, B5 A1, A2, B6
R1 & R2 Males
Friday D2, A5 C4, C5, C6, C7, C8 A4, D4, E1, B1, E3 - E5
Females R1 & R2
Saturday A3, C1, C2, C3
E2 - E5 Males
D1, D3 B2, B3, B4, B5 A4, D4 and E1 - Women's Dorms
A5 - Juvenile Dorm
Inmates are allowed two visits per week with friends and family members on a non-contact basis. Up to 2 adult visitors may visit you at one time.The visiting schedule is posted in all housing units and is available to the general public by calling (410) 222-7374
- If you require an accommodation for a disability you should make the request when you arrive at the facility.
- A visit may be one hour in duration unless visiting activity is very heavy, then termination after 30 minutes may be necessary. Up to two visitors may visit at one time.
NOTE: CHECK-IN TIME IS AT LEAST 30 MINUTES PRIOR TO THE END OF VISITING.
All visitors are required to first provide proof of age. Visitors must present picture I.D. and a current address. If a visitor does not have a picture I.D., then s/he must present two forms of non-photo I.D. (For example: paystub, social security card, health insurance card, passport, military I.D., credit card, birth certificate, ect.) Any visitor under the age of 18 must be accompanied by their parent or legal guardian.
NOTE: You can now find the inmate’s housing location and more by using the “Inmate Locator” option
The Jennifer Road Detention Center is a place of business and public agency. Therefore, revealing, suggestive and provocative attire is prohibited. Visitors shall be required to wear footwear and dress in an appropriate fashion.
The following apparel will not be permitted for either male or female visitors:
- See-through apparel
- Shirts and blouses with plunging necklines
- Pants and shorts with high-cut splits
- Halter tops
- Cropped shirts or jerseys
- Mini skirts or dresses
- No shorts above the mid-thigh line
- Form fitting clothes, such as leotards, spandex and leggings
- Clothes that expose a person’s midriff, side or back
- Tube tops/tank tops
The above list is not all inclusive. If a member of the Detention Center’s Staff determines attire to be inappropriate, revealing, suggestive or provocative, you will be asked to leave and return appropriately attired.
All incoming mail must be sent to the facility in white, legal or letter sized envelopes. Incoming legal mail will be exempt from the white envelope rule; however, the Officer who searches the legal mail in front of the inmate must retain the envelope and dispose of it. Any mail which does not fall within the guidelines will be returned to sender. Mail will be returned to sender for reasons to include, but not limited to, those noted below:
- No inmate name
- Stickers of any kind (including return address labels)
- Rubber inked stamps
- Colored pencil(s), markers, glitter, crayons, paint, watercolors, or wax; on any part of the envelope or in the body of the correspondence
- Paperclips or staples
- Correction tape/fluid
- Greeting cards
- Colored envelopes (except legal mail)
- Padded envelopes
- Any non-paper items
- Plastics, or anything laminated or made of cardboard
- Anything gang-related (photos, colors, writing symbols, or hand gestures)
- Homemade cards or poster cards
- Blank paper, blank cards, or stamps
- Magazines or newspapers (unless sent direct from the publisher or Internet book distributor)
- Items having suspicious stains or markings
- Instant camera photos (i.e., Polaroids)
- Food or cosmetic items
- Photos larger than 4” x 6”
- Pictures or drawings of nude, obscene or sexually explicit material
- Musical or recordable cards
- Foreign unidentified substances
- Correspondence in code
- Magazine or newspaper clippings
- Identification cards or facsimiles
- Lottery tickets or prepaid phone cards
- Mail that violates a no-contact order or other court order
- Cash, personal checks, or second party checks
- Books or pages from books
- Sports statistics for gambling
- Paper folded in the form of origami
- Are contact visits permitted?There are no contact visits at the Jennifer Road Detention Center. Contact visits at the Ordnance Road Correctional Center are permitted for inmates participating in certain programs.Are there restrictions on who may visit an inmate?There is no “Visitors List” as exists at some jails and prisons. However, visitors over the age of 16 must present photo identification and provide their current address. If a visitor does not have photo ID, he or she must present two alternative forms of identification. Visitors under the age of 18 must be accompanied and supervised by a parent or guardian. Click the link below for more information on the visiting process at JRDC and ORCC.
- Are there restrictions on who may visit an inmate?There is no “Visitors List” as exists at some jails and prisons. However, visitors over the age of 16 must present photo identification and provide their current address. If a visitor does not have photo ID, he or she must present two alternative forms of identification. Visitors under the age of 18 must be accompanied and supervised by a parent or guardian. Click the link below for more information on the visiting process at JRDC and ORCC.
- Are there exceptions to the visiting schedule?Visitors living outside the Baltimore-Washington area may arrange a special visit by contacting the on-duty Receptionist, Sergeant or Lieutenant. To qualify for a "Out of State" visit, a visitor must live outside a 75-mile radius and provide identification proving the distance. Out of state visits are only made once during the inmate's incarceration.
- Are there special accommodations available for visitors?Accommodations for visitors with disabilities may be requested in advance by contacting the Assistant Facility Administrator or Captain. If arrangements are not made in advance, the visitor may request accommodations upon arrival. The on-duty Lieutenant or Sergeant will approve the accommodation, as appropriate.
- What are the guidelines for professional visitors?Law enforcement officials, process servers, approved clergy, medical professionals, media representatives, bondsmen, and other persons wishing to visit an inmate in a professional capacity will be allowed to visit in a Professional interview room. Contact visits are generally not allowed. Professional visitors must produce photo identification and identification which verifies profession; for example, media or agency identification, Certificate of Ordination, Certificate of Islamic Studies, badge, etc.
Attorneys who wish to visit an inmate in a professional capacity will be allowed to visit in a Professional interview room. Contact visits are generally not allowed. Attorneys must produce photo identification and their Bar Association card at the time of the visit.
Paralegals must provide a letter on law firm letterhead that requests authorization for the visit to include the client’s name. Authorization shall come from the Assistant Facility Administrator or Designee. Once approved, the paralegal must produce photo identification and a copy of the request for authorization at the time of the visit.Members of the clergy may register as Professional visitors by contacting the facility Chaplain. Upon the Chaplain’s review and verification of credentials, clergy will be placed on a Pre-Approved Clergy list and will not be required to produce credentials when visiting an inmate for professional purposes.
Attorney visits are permitted 24 hours per day, 7 days per week. At JRDC, other professional visits are allowed daily between 8:30 a.m. and 10:00 p.m. unless authorized in advance. At ORCC, other professional visits are allowed during the normal visiting hours. Professional visitors should be aware that delays may occur during shift change, counts, and meal periods.
- Are telephones available in the housing units?Telephones are available in general population housing units for use between 7:00 a.m. and 12:00 midnight, Sunday through Thursday, and 7:00 a.m. and 1:00 a.m. Friday and Saturday at JRDC, but between 7:00am and 11:00pm daily at ORCC. Phones in Jennifer Road’s special housing units remain on 24 hours per day, though inmates in special housing have limited access. Calls are limited to 20 minutes in duration.
Phones are operated on a collect call basis provided by an outside company. In order to receive calls from inmates, it is necessary to establish an account with ICSolutions by calling their Customer Service: 1-888-506-8407 or visiting their Web at: www.ICSolutions.com. Call recipients should note that calls are sensitive to line noise and may be terminated prematurely by noise on the line. They should not use cordless phones, Call Waiting, change telephones during the call, have extensions picked up during the call, place the call on hold, mute the call, push buttons on the phone, tap or bang the receiver, and should avoid excessive background noise. All such actions may result in call termination, as will attempts to make 3-way calls.
Calls placed by inmates on telephones in housing units at both facilities are recorded. To protect attorney-client privilege, the recording system allows exemption of specific phone numbers. Attorneys wishing to continue receiving collect phone calls from their clients may submit a letter on firm letterhead so stating. Letters should provide all phone numbers and should be directed to the attention of either Facility Administrator.
- Can clothing be delivered for inmates?Clothing will be accepted, if approved, for Circuit Court appearances only, between the hours of 7:00 p.m. and 10:00 p.m. daily. This may include clothing of choice, with one restriction: only hard-soled shoes will be accepted. When the clothing is delivered, all clothing stored in the inmate’s property bag will be given to the person making the delivery, and he or she will be required to sign a receipt. The friend or family member may give back to the Officer property that is to remain at the facility. A new property inventory form will then be completed and forwarded to the inmate. Newly received clothing will be stored in the Inmate Property Room until the day of the court appearance. The County is not responsible for property given to and signed for by the person delivering clothing.
- Can food and hygiene items be purchased by inmates?Hygiene items, clothing, and a variety of snack foods are available for purchase on a non-cash basis through the Commissary. Inmates order and receive items once per week, paying for them using funds in the account established for them at intake.
- If an inmate does not have any money, is there any way he may receive Commissary items?Persons without funds are considered indigent. Weekly, when the commissary order is processed, an inmate without funds may order a Personal Hygiene Kit or their choice of socks, T-Shirt, or underwear. These items will be provided at no cost.
- Are there restrictions to items that are mailed to individuals?All incoming mail is inspected for contraband before delivery. Contraband includes but is not limited to money orders, cash, personal checks, stamps, stamped envelopes, smoking products, adhesives, metal, plastic, sound chips, or any unusual device or decoration that may pose a security risk. Additionally, mail may not contain more than three photographs, 10 pages, or photocopies of pages from books or magazines. Mail containing contraband is returned to the sender and the inmate is notified.
- Packages must be approved in advance by the Assistant Facility Administrator and must be sent to his attention by way of U.S. Mail. Any package not addressed in this manner or containing unauthorized items will be returned.Law books may be received only through the U.S. Mail and Direct from the Publisher, or internet book distributor, and accompanied by an invoice that matches the contents. If a book package is opened, and the books are not law books, the books will be put in the excess and disallowed property.
- How may money be placed in an inmate's account?We accept cash (at the lobby kiosk), credit cards (Master Card and Visa), and debit cards. The TouchPay Kiosk is a new and efficient way to collect cash, credit and debit card transactions electronically and post the inmate accounts. The kiosk is located in the front lobby of the Jennifer Road and Ordnance Road Detention Centers and accepts cash denominations of $1, $5, $10, $20, $50 and $100.00. The machine will not accept coins. The kiosk also accepts Visa and Master Card transactions and debit card transactions as forms of payment. Payments can also be made online at www.touchpaydirect.com by phone at 1-866-232-1899. Our facility number is 221401. A charge will be assessed for cash transactions of $.01-$200.00 as shown below in Base Fees to Make Deposits. For credit/debit card transactions, 3.5% of the face amount of each transaction will be added to the base fee. Charges will appear on your credit card/checking statement as INMATE PAYMENT. Prepaid cards must be registered with the credit card provider.
Base Fees to Make Deposits Lobby Telephone Web $0.00-$20.00: $2.95 $0.00-$20.00: $2.95 $0.00-$20.00: $2.95 $20.01-$50.00: $3.45 $20.01-$50.00: $3.45 $20.01-$50.00: $3.45 $50.01-$200.00: $3.95 $50.01-$200.00: $3.95 $50.01-$200.00: $3.95
For each credit/debit card transaction, TouchPay will charge the Customer/Depositor the base fee as listed above plus 3.5% of the face amount of each transaction.
For all deposits you will need the inmate’s Jail Identification Number (JID) or the inmate’s first and last name. In cases where there is a duplicate name please provide the inmate’s birthdate. Government checks will be accepted by mail only. No deposits of any kind will be accepted by our staff from visitors. Funds will be available within 24 hours.
All deposits to inmate accounts must be completed by midnight Wednesday for Thursday’s Commissary order.
- When released, does the inmate get the money in his account in cash?Inmate's full account balance, minus any fees for lost destroyed property, shall be returned to them via either an ATM/Debit card or a check can be initiated, by way of a check request. The Check request shall result in a delay in releasing the funds until the next business day. Should the Inmate be released to another jurisdiction, their monies shall be processed by check request only.
- What release options are available after a person is committed to the Detention Center?Persons who are sentenced must serve the time the Court has ordered, minus diminution of confinement credits, or “Good Time.” In some cases, the Court sets an appeal bond which, if posted, will result in the inmate’s release pending appeal.
Persons who have been arrested and committed to the Detention Center by a District Court Commissioner will have a bail review hearing before a judge on the next day the Court is in session. District Court bail hearings are held via closed circuit television at 10:30am and 1:30pm at the Annapolis District Court on Rowe Boulevard. If interested in attending, the public should report to the Court and ask for the courtroom assignment. If served with a warrant issued by the Circuit Court, the inmate will have a bail hearing only if the judge did not set a bail on the warrant. If the warrant includes a dollar amount of bail, or if it says “No Bail,” a bail hearing will not automatically be scheduled.
At bail hearings in either Court, the judge will decide whether to release the inmate pending trial and on what conditions. To assist the judge in making that decision, a Pretrial Investigator will present a report summarizing information provided by the inmate and verified by references, and his or her criminal history.
The Court has several options in deciding on release. Among the most common is setting of a bail, which is an amount of money that must be posted to the court to “secure” the defendant’s return to court. If he or she appears in court as required, the bail will be fully refunded when the case is over. If the defendant fails to appear, the bail is forfeited and a warrant is issued for his or her arrest. The full bail amount may be paid the defendant or family or friends on his behalf, or the services of a bail bondsman may be obtained. Bondsmen charge a fee of 10% of the bail set by the court, which is not reimbursed. Another option the Court has is to release the defendant to the supervision of the Detention Center’s Supervised Release Unit. Until the case is over, the defendant must report by phone or in person, and comply with any special conditions of release the Court has set. For example, if the defendant has a drug problem, the Court may require urinalysis and treatment. Failure to comply with conditions of release will be reported to the Court and may result in issuance of a warrant.
- Does bail get paid at the Detention Center?Bail is not paid at the facilities. Bail may be paid during business hours at the Clerk’s office of the District or Circuit Court, or during non-business hours, at the Commissioner’s Office at either the Annapolis or Glen Burnie District Courts.
- Once bail is paid or the Court orders release, how long does it take for an inmate to be discharged?Release documents are sent from the courts after the end of the court day; generally sometime after 4:00 p.m. Thereafter, it takes 2 to 6 hours to prepare and authorize an individual’s release from commitment, depending on the number of persons being admitted and discharged from custody.
- What legal respresentation is available if an inmate cannot afford a private attorney?A representative from the Office of Public Defender is assigned to the Department of Detention Facilities to take applications to determine qualification for services. Inmates wishing to apply for Public Defender services will be given the opportunity to do so following their bail hearing, or may submit a Public Defender Request form, available in housing units.
- What medical services are available to inmates?A medical screening is conducted by a nurse within four hours of arrival. Within 14 days, inmates receive a physical examination which includes testing for tuberculosis and sexually transmitted diseases. At both steps and throughout an inmate’s incarceration, it is imperative that he or she provides accurate and complete information on pre-existing medical conditions, treatment, and medication. Care and treatment is provided as necessary and appropriate as determined by healthcare professionals.
- Are mental health service available?A mental health screening is conducted by a nurse within four hours of arrival. Inmates may be referred for evaluation by a mental health professional at that point or at any time during the period of incarceration. Mental health professionals on staff include a psychiatrist, psychologist, and licensed clinicians who diagnose and provide treatment, and clinical case managers who assist inmates with mental illness in arranging for continuing services after they are released. Additionally, the Jennifer Road Detention Center has a Mental Health Unit, a therapeutic community designed to treat and stabilize inmates for return to general housing and ultimately, the community.
- What programs are available to inmates?Because the Jennifer Road Detention Center holds a primarily pretrial population, programming is limited to self-help groups such as Alcoholics Anonymous, and workshops of short duration. By contrast, the Ordnance Road Correctional Center offers a full menu of programs designed to support sentenced inmates’ successful re-entry to the community. Please click on the link for the Department’s Guide to Programs & Services for more information.
- Are there any volunteer opportunities at the Detention Center?A cadre of approximately 470 volunteers provide a variety of secular and religious services to inmates and are a valued part of the Department’s organization. Persons interested in volunteering must complete an application, meet eligibility criteria, and attend an orientation. Contact Karen McDonald (Jennifer Road) at (410) 222-7093 or Cindy Meyers (Ordnance Road) at (410) 222-6350 for more information.
- Do inmates have access to reading materials?Both facilities have libraries offering recreational and legal materials. Inmates visit the library on a scheduled basis and may check out up to two books. Inmates may access the legal materials when visiting the recreational library, or may submit a special request.
Newspapers are available in housing units for shared use, free of charge.
- How can I block my number from an inmate?Phone service is provided by ICSolutions. If you would like to prevent calls to your number, call their Customer Service: 1-888-506-8407 or visiting their Web at: www.ICSolutions.com
- I am a crime victim. How may I be notified of the offender's court apperance and release?You may call or send a written request to the attention of the Records Department providing your address and phone numbers. If the inmate is serving a sentence, you will receive a phone call if he or she goes back to court for any reason and will get a letter within 30 days of his or her release. You will then receive a phone call the day of the release. If the inmate is detained awaiting trial, you will receive a phone call notifying you of court appearances and immediately prior to the defendant’s release. It is very important that you provide all possible phone numbers to assure our success in reaching you. Please note: your contact information will not be released to the inmate under any circumstance.
- How are residents in the communities surrounding the facilities notified if an inmate escapes?Members of the community may subscribe to an automated notification system which will alert them by phone and/or e-mail in the historically rare event that an inmate should escape. Interested persons may subscribe by contacting the Office of Superintendent and providing their name, e-mail address and/or phone number, and facility of interest (Jennifer Road Detention Center or Ordnance Road Correctional Center). The information may be provided by e-mail (DCSIMC00@aacounty.org), regular mail (Office of Superintendent, Department of Detention Facilities, 131 Jennifer Road Annapolis, MD 21401), or phone (410-222-7084). Please note that information provided is secure and accessible only to system administrators.