Contact us for more information
Jennifer Road Correctional Center (JRCC)
Anyone needing accommodations must contact the facility Security Captain at (410) 222-4993 or by e-mail to dcvanc11@aacounty.org at least seven days in advance of the event. TTY users, please call via Maryland Relay 7-1-1. All materials are available in an alternative format upon request.
Ordnance Road Correctional Center (ORCC)
The AACDDF is committed to providing reasonable accommodations to persons with disabilities to include inmates, visitors and volunteers. Our staff will provide appropriate accommodations based on your request or by asking if an accommodation is required. When a request for an accommodation is made, our staff will take the appropriate action to address your need.
Anyone needing accommodations must contact the facility Security Captain at (410) 222-4994 or by e-mail to dcdavi33@aacounty.org at least seven days in advance of the event. TTY users, please call via Maryland Relay 7-1-1. All materials are available in an alternative format upon request.
The following procedures have been established to address those who are deaf or have a hearing impairment. General accommodations include but are not limited to the following:
INTAKE- Within four (4) hours upon arriving to our facility, the Booking Officer or Qualified Health Care Professional (QHCP) will conduct an assessment of anyone who is failing to respond to a voice command or statement. The Officer or QHCP may conduct this assessment using gestures such as pointing to his/her ear or by writing on paper, “Can you hear me? Are you deaf?” or by other visual means of communication.
If it appears the person is deaf or has a hearing impairment, then awareness will be made of the appropriate auxiliary aids and services necessary. Our staff will ask what type of auxiliary aids or services are necessary for effective communication and will complete a Request for Auxiliary Aids and Services form with the requester’s assistance.
AUXILIARY AIDS - A person may initially refuse or not request appropriate auxiliary aids and services, but if staff believes he/she could benefit from these aids, then our staff will remind them of the auxiliary aids and services that are available. Our staff will discuss the nature of such auxiliary aids and services and present a Request for Auxiliary aids and services form. Please note you are free to reject or deny a request for such services.
PROGRAMS AND SERVICES - Appropriate auxiliary aids and services will be made available in all programs and services offered; such as orientation, medical evaluations and treatment, meetings with social workers, educational and rehabilitative programs. In the event of an emergency, medical evaluations or treatment, staff will obtain interpreter services no longer than 90 minutes after the facility is on notice that you require medical attention.
MOVEMENT INSIDE AND OUTSIDE FACILITIES - If a person is being transferred to another facility for a medical evaluation and/or treatment, our staff will notify the appropriate official at the subsequent location as to the need for appropriate auxiliary aids and services. Please note, our staff will have no responsibility or obligation to ensure any outside facility provides appropriate auxiliary aids and services.
If a person is being transferred from JRDC to ORCC or vice versa, staff will ensure appropriate auxiliary aids and services are made available to the receiving facility.
SIGN LANGUAGE AND ORAL INTERPRETERS - AACDDF staff will offer qualified sign language and qualified oral interpreters to those who are deaf or hearing impaired. Qualified sign language and oral interpreters will be offered in the following circumstance: during orientation, disciplinary hearings, reclassification hearings, classification actions, status reviews, any meeting designed to develop or discuss Individual Program Agreements, medical evaluations, Correctional Program Specialists meetings and any other rehabilitative or educational programs our facilities offer.
ON-CALL INTERPRETERS - While detained or sentenced at our facilities, staff will ensure one language and one oral interpreter, whichever is appropriate, is available during times when a qualified interpreter is not already on the premises. If a sign language or oral interpreter is not on site, staff will employ the Video Remote Interpreting Service or immediately contact an interpreter when it is necessary to ensure effective communication. A staff member will contact his/her Supervisor who will arrange for the Video Remote Interpreting Service for those activities or contact an interpreting service and schedule an on-site interpreter for required programs or activities. If a Supervisor is unable to procure a sign language or oral interpreter within two (2) hours after the request, staff will utilize alternative auxiliary aids and services to facilitate effective communication or postpone any further communication until proper interpreter services are available, whichever action is more appropriate under the given circumstances. No matter the circumstance, an interpreter will be provided within twelve (12) hours after the request.
TELEPHONES - Each facility will provide a TTY device for use if required for effective communication. Access to the TTY device is available on inmate telephones. Please note calls are subject to time limitations, these limitations will be extended for those requiting a TTY device when necessary. Our staff will ensure privacy of telephone calls as equal to that of other inmates’ telephone calls. Staff will provide a TTY in each housing unit where you are assigned and will ensure the TTY is working properly.
TELEVISION AND MOVIES - Closed captioning decoders will be made available through televisions with the built-in capability to display captions. Clearly stated directions for use of the closed caption capability will be posted adjacent to each television set and may also be obtained from the Officer assigned to the living area. When possible, captioned recordings or programs will be purchased or leased. Alternative auxiliary aids and services will be provided when using non-captioned materials. Any recordings or programs produced by the Department will also be captioned.
Assignment to appropriate housing will be arranged by Medical Staff, Security Supervisors and Case Managers.
Appropriate housing will be arranged by Medical Staff, Security Supervisors and Case Managers. Assistance in reading, completing forms and using telephones will be provided by Case Managers and Officers. The Librarian will arrange for reading materials as requested.
Assignment to appropriate housing will be arranged by Medical Staff, Security Supervisors and Case Managers. Assistance with understanding and completing forms and using telephones will be provided by Case Managers and Officers. The Librarian will arrange for appropriate reading materials.
Appropriate housing will be arranged by Medical Staff, Security Supervisors and Case Managers.