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Overview

Individuals and families seeking shelter assistance may follow the instructions below on how to be screened for shelter in the Anne Arundel County Coordinated Entry screening process.  Each of these agencies will be able to add the individual or family to the wait list for: Sarah’s House, Light House, and Winter Relief* in Glen Burnie and Annapolis. The county has one wait list for all shelters. If you have any questions you can contact the Emergency Shelter Gatekeeper at (410) 269-4749.
 
*Winter Relief is open between October and April each year.

Access to Shelter

Anne Arundel County Department Of Social Services

Screening is done in-person Monday through Friday between 8:30am and 4:00pm

Arrive at the agency and ask to speak with Emergency Services for shelter.

*If the agency is closed a person can call the after hours (ENI) number (410) 421-8400
 
The Light House

Screening is done via telephone.  

Must call and leave a message and screener will call back within 24 business hours

The Safe Harbor Resource Center is also open for in-person screening on M, T, Th, F 9:00am - 3:00pm and W 12:00 - 7:00pm

Sarah’s House

Screening is done via telephone.  

Must call and leave a message and screener will call back within 24 business hours

Arundel House of Hope

Screening is done in-person Monday through Friday between 10:00am and 2:00pm

Access to Community Resources

Crisis Response

The Crisis Response System known as the "Community Warmline" is a service that provides Anne Arundel County Residents in crisis with supportive assistance and linkages to resources within the community.
 

The "Community Warmline" can receive calls 24 hours a day, 7 days a week. Non-emergency calls are handled by staff and will provide the caller with information, support and referrals. The Crisis Response System Staff intervene with callers who are experiencing a mental health and/or substance use disorder emergency. Also, the Crisis Response System "Community Warmline" coordinates calls with the police, fire and community agencies that are requesting information on crisis matters.

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