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Individuals and families seeking shelter assistance may contact the shelter screening line at (410) 417-7260 to be screened for shelter in the Anne Arundel County Coordinated Entry screening process.
Due to the current pandemic, the Winter Relief Program will not be activated.  The County has responded by partnering with Arundel House of Hope for an alternative shelter for the winter months.  Please contact the shelter screening line for more information.   
Anne Arundel County has one wait list for all shelters. If you have any questions you can contact the Emergency Shelter Gatekeeper at (410) 417-7260.

Access to Shelter

Anne Arundel County Department Of Social Services

Screening is done in-person Monday through Friday between 8:30 a.m. and 4:00 p.m. Arrive at the agency and ask to speak with Emergency Services for shelter.

*If the agency is closed a person can call the after hours (ENI) number (410) 421-8400
The Light House

The Safe Harbor Resource Center is open for in-person screening on M, T, Th, F 9:00 a.m. – 3:00 p.m. and W 12:00 – 7:00 p.m.

Arundel House of Hope – Homeless Resource & Day Center

Look for the blue awning. Screening is done in-person Monday through Friday between 10:00 a.m. and 2:00 p.m.

Access to Community Resources

Crisis Response

The Crisis Response System known as the "Community Warmline" is a service that provides Anne Arundel County Residents in crisis with supportive assistance and linkages to resources within the community.

The "Community Warmline" can receive calls 24 hours a day, 7 days a week. Non-emergency calls are handled by staff and will provide the caller with information, support and referrals. The Crisis Response System Staff intervene with callers who are experiencing a mental health and/or substance use disorder emergency. Also, the Crisis Response System "Community Warmline" coordinates calls with the police, fire and community agencies that are requesting information on crisis matters.