The Anne Arundel County Government consists of Departments and Offices as well as Boards & Commissions and other entities. These entities work together to serve our Citizen's needs.
With almost 54,000 businesses, Anne Arundel County is a major hub of commerce and development. With a $35 billion economy, low taxes, a vast multi-modal transportation system, highly skilled workforce and excellent educational institutions, Anne Arundel County is the premier location to do business.
Each year, the Bureau produces, treats, and safely delivers nearly 13 billion gallons of public water to more than 110, 000 properties and collects and treats 12 billion gallons of wastewater from our 118,154 customers.
Sanitary Sewer Overflows are caused by sewer system obstructions, damage, or flows in excess of sewer capacity. View information about overflows that have occurred in the County.
See approximately how much water is typically used by a hose or irrigation system and how much water can be lost due to plumbing leaks - both of which will increase your utility bill.
Utility Information
Water Distribution System
The water supply system consists of 3 independent wells and 8 major water treatment plants which provide clean safe drinking water to more than 114,000 customers. The water treatment plants derive their supply from 55 production wells. The water system capacity of 66.5 million gallons per day (MGD) is adequate to meet the average daily demand.
Sewer Services
The wastewater system is divided into ten service areas. The Bureau operates Water Reclamation Facilities in nine (9) of those areas and has ten connections with three other jurisdictions (Baltimore County, Baltimore City, and Howard County).
The current capacity of the system is 47.6 MGD, which is adequate to meet the average daily demand.
Billing
If you have lost your bill, have moved, cannot afford to pay your bill all at one time or your bill seems out of line compared to previous bills, contact the Billing Office’s Customer Service Unit at (410) 222-1144. You can also email Customer Service for assistance. Thoroughly trained and experienced customer service representatives will be glad to assist you.
Payments may be made online, by mail or in person at one of the County's Cashier Offices.
Address for Paying by Mail: A.A.Co. Water & Wastewater
P. O. Box 17003
Baltimore, MD 21297-1003
