Emergency Storm Drain Program
The Bureau of Highways is responsible for resolving flooding or water ponding problems that are caused by storm runoff from County-maintained roadways. Our road districts make an initial investigation of the problem to determine the scope of the project. Smaller jobs are handled by the road districts. Projects larger in scope and cost are managed by our Infrastructure Management Division who uses contractor forces to complete the work. The Infrastructure Management Division rates and prioritizes projects with respect to environmental and public safety factors. Problems are addressed with a “worst first” philosophy each fiscal year based on available funding from our Capital Budget Program.
Requests for flooding and/or ponding assistance should be directed to the appropriate road district. Road districts are open from 7:00 a.m. to 3:30 p.m., Monday through Friday. A supervisor will investigate your concern and respond to you within one week (one day if it is a hazard) to advise you of a schedule for the work. If the work needed to resolve your request is larger in scope, your request will be referred to the Infrastructure Management Division for prioritization. A representative from that division will keep you informed of the status of your request.