General Access & User Accounts

The Land Use Navigator is a web based application that allows customers to access and obtain various Inspection and Permit's services online. Listed below are the steps for accessing the system and creating a user account. Users do not have to register for an account to search permitting and licensing information. Simply click on the "Permits" or "Licensing" tab to search for records.

• Getting to Land Use Navigator
• Create New User Account
• Create Contact Information
• Manage User Account
• Log in to the Land Use Navigator
• Add a Delegate to Your Account
• Claiming a Record with PIN Email
• Attaching a License to your LUN Account

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Getting to Land Use Navigator

The link to the Land Use Navigator is https://www.aacounty.org/lun

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Create New User Account

• To create a new Public User click Register for an Account
• Accept the terms and click Continue Registration

 

• Enter a Username unique to this account, a unique email address and a password
• One security question must be created

 

 

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Create Contact Information

• Click the Add New button to add your contact details.

 

• Select a Contact Type for your Public User. Individual for a single person or organization for a business.
• Enter contact details. When adding address be sure to choose address type "mailing address".

• After all fields are entered, select the Continue button. The screen below will display. Write down your user name and password.

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Manage User Account

• Select Manage Account to view or edit details or add additional contacts.
• These would be contacts associated with your Public User account, not with a specific permit application.  

 

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Log in to the Land Use Navigator

• After you create your Public User account, you may Login to the Land Use Navigator.
• You will see a welcome screen.  You can view your records or licenses.
• You can go to Account Management to update you details or associated additional contacts with your Public User.

  

• The Dashboard tab will show any items saved in your cart, your collectins and your Work in Progress permits.
• The My Records tab displays all records applied for, claimed and/or attached to an account. You may also select records to add to a collection, add to your cart, request a revision and pay fees due, when applicable.
  
  If you do not see the Request Revision option please contact the Permit Center to have it added.

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Adding a Delegate to Your Account

• Select Account Management

• Scroll to the bottom and select Add Delegate.
• A pop-up will generate and you can select which permissions you would like your delegate to have. After you choose them, select Invite a Delegate and it will send an automated email to the chosen delegate.

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Claiming a Record with PIN Email

• Click on the link provided in the email; if the link was not an active link, copy the link & paste in your browser

• Click Register for an Account ; follow the instructions, please make sure to use the associated email that the pin record emails were sent to is the email you use the create the account
• Once the account has been created: Click Home, Under General Information click PIN Request

• Read the general disclaimer, check the box & clickContinue Application

• Click Add a Row; If you have multiplePINs to enter you can click the arrow down to add multiple rows at at time.

• Input the 10 digit PIN & the Record Number.

• Click Submit
• Verify all PINs & permit numbers have been entered & click Continue Application

• Verify PIN Record again on the next screen & click continue
• The next screen will show you that the PINS have been successfully submitted

• Click the Permits Button at the top of the screen & you will see all Records you claimed with PINS

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Attaching a License to Your LUN Account

• Click Register for an Account; follow the instructions, please make sure to use the associated email that the pin record emails were sent to is the email you use the create the account
• Once the account has been created-Log in. Click on Account Management

• Scroll down to License Information and click Add A License

 

• In the dropdown menu choose the Type of License

 

• Under License number input Entire license number including prefix & click Find License

 

• Please note EACH LICENSE NUMBER NEEDS TO BE THE SUFFIX & (6) DIGITS
• HIC000000
• MSC000000
• HBR000000
• B5000000
• A2000000
• D1000000
• Verify it is the correct license information & click Add License to Account

 

• Click OK in the pop up message, you will see a message telling you the license has been added to your account

• Click on Permits

 

• Entire list of permits that are associated with that license will be displayed