Housing, Utilities & Bills
BGE, Delmarva Power, and Pepco Have Extended Moratorium
BGE, Delmarva Power, and Pepco have extended their moratorium on shut-offs and late fees through July 1, 2020.
The Office of People's Counsel encourages all utility customers to continue to make payments on their account. If a utility customer is having trouble paying their utility bill there is information on our website about resources that are available.
The Legal Landscape of COVID-19 and Housing
This information, presented by Zafar Shah with Public Justice Center during County Executive Pittman's discussion on housing, provides you with a review of what decisions at the federal, state, and county level are in place regards to housing during this time, and what your rights are.
The information in this presentation was updated May 12, 2020.
Anne Arundel County Department of Public Works
Water Service & Billing
During the current State of Emergency, the Anne Arundel County Department of Public Works will not turn off public water service for non-payment and no late fees will be assessed. During the current closure of County buildings to the public, customers are encouraged to pay their utility bills by mail, online or at one of the yellow lock boxes located outside any of the three cashier locations.
Anne Arundel County Office of Finance
The health, safety, and security of our residents, visitors and staff are of utmost importance. During this time, please be reminded that you can use the following payment options.
Department of Social Services
Maryland State Government
Utility Services in Maryland
As of May 29, 2020, Governor Hogan reissued the Executive Order that now extends the prohibition of utility turn-offs and late fees through July 1, 2020.
Governor of the State of Maryland Executive Order Number 20-04-29-02
For more information, visit Fact Sheet
Emergency Assistance to Families with Children
Provides emergency assistance to families who need help paying rent or utilities or for other emergencies. These funds are available through the local department once every two years when funds are available.
Provides bill assistance to low-income households in the State of Maryland to make their energy costs more affordable and to help with the prevention of loss and the restoration of home energy service.
Prohibition on Evictions
Governor Hogan has issued an emergency order that prohibits Maryland courts from ordering the eviction of any tenant who can show that their failure to pay rent was the result of COVID-19. Examples might include lost or reduced unemployment, caring for a school-aged child, or because they are diagnosed with, or under investigation for, COVID-19.
Prohibition on Utility Shutoffs
Governor Hogan has issued an emergency order that prohibits electric, gas, water, sewage, phone, cable TV, and internet service provider companies from shutting off any residential customer's service, or charging any residential late fees.
Special Enrollment Period for Health Insurance
Maryland Health Connection opened a new special enrollment period for uninsured Marylanders. The coronavirus emergency special enrollment period will began Monday, March 16 and will end April 15.
New One-Stop Unemployment Insurance Application Launching
The Unemployment Insurance (UI) program pays benefits to workers who have lost their job through no fault of their own and meet the program’s eligibility requirements.
Temporary Cash Assistance (TCA)
Maryland’s Temporary Assistance to Needy Families (TANF) program, provides cash assistance to families with dependent children when available resources do not fully address the family’s needs and while preparing program participants for independence through work.
Temporary Disability Assistance Program (TDAP)
Available to help low-income, disabled Marylanders through a period of short-term disability or while they are awaiting approval of federal disability support. The program is funded through the State of Maryland to provide help to individuals without dependent children.
The Federal Housing Finance Agency has directed Fannie Mae and Freddie Mac to suspend foreclosures and evictions for at least 60 days. The foreclosure and eviction suspension applies to homeowners with an Enterprise-backed single-family mortgage. More information can be found here. The FHFA also announced that hardship forbearance is an option for borrowers unable to make their mortgage payment. Borrowers are encouraged to reach out to their servicer for more information.
Student Loan Relief
The Office of Federal Student Aid is providing student loan relief to borrowers during the COVID-19 national emergency. All borrowers with federally held student loans will automatically have their interest rates set to 0% for a period of at least 60 days. In addition, each of these borrowers will have the option to suspend their payments for at least two months to allow them greater flexibility during the national emergency.
Arundel Community Development Services, Inc
Wounded Warrior COVID-19 Relief Program