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Important Phone Numbers

General Information: (410) 222-7500
Toll Free South County: (410) 867-2027
Toll Free Washington: (301) 970-8250
Billing Information: (410) 222-1144
Customer Relations: (410) 222-7582
Bulk Item Trash Service, Recycling Information, Trash Collection: (410) 222-6100
 
Road Districts:
Northern District: (410) 222-6120
Central District: (410) 222-7940
Southern District: (410) 222-1933
 
24-hour EMERGENCY service for water, solid waste, and wastewater: (410) 222-8400 (South County:  (410) 451-4118)
Weekdays after 3:30 p.m., weekends, and holiday EMERGENCY service for storm drains and roads: (410) 222-6120 (South County: (410) 451-4118)
Weekdays after 3:30 p.m., weekends, and holiday EMERGENCY service for traffic lights/signs: (410) 222-8400 (South County: (410) 451-4118)
 
For weekday EMERGENCIES (between 7:00 a.m. and 3:30 p.m.) involving storm drains or roads, please call the appropriate road district (shown above). If you do not know what district to call, please use the "Locate your Road District" tool on this page or call the above General Information or Customer Relations numbers. 
 
For weekday EMERGENCIES (between 7:00 a.m. and 3:30 p.m.) involving traffic lights or signs, please call the Traffic Engineering Division at: (410) 222-1940
 
E-mail us at pwcust00@aacounty.org DO NOT use e-mail for emergency contact or for service requests. E-mail is checked Monday - Friday between 8:00 a.m. and 4:00 p.m., excluding holidays.



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