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Anne Arundel County Department of Inspections and Permits Announce Service Enhancement to Improve Permitting Process

Publish Date: 11/19/2013

Annapolis, Maryland (November 19, 2013) — The Anne Arundel County Department of Inspections and Permits today announced a technology enhancement that will allow permit application comment letters to be sent electronically; this move is designed to shorten agency response time.

 

 

“We continue to implement changes throughout the County to improve how we serve the community,” said County Executive Laura Neuman.  “Having the ability to electronically send comment letters to applicants improves the timeliness of the process with the ultimate goal of issuing permits faster."

 

The Department of Inspections and Permits and the Office of Information Technology worked together to upgrade and implement technology to allow comment letters to be emailed immediately upon completion of review by all agencies.  The upgrade means that applicants will get comment letters one to two weeks faster than the antiquated practice of printing and mailing the letters.  

 

“I commend the departments for coordinating their efforts to make this happen expeditiously, and for the leadership of Dan Kane, Director of the Permit Application Center, who spearheaded this upgrade,” Executive Neuman added. “This is a long-overdue enhancement for the department; the real winners here are Anne Arundel County residents and businesses who rely on us for permitting assistance.”


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