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Questions
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Q: How do I report a potential environmental violation or file a complaint?
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A: Call the Environmental Hotline at (410) 222-7777. It is answered 24 hours a day, 7 days a week. If at all possible, an inspection will be done the same day.
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Q: Does the Environmental Inspection section inspect the lot grading that my builder is doing to my lot?
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A: Yes, your builder should have obtained the proper permits to not only build your house, but to perform all of the lot grading. If you have concerns about the grading being done or your builder's grading, please call the Environmental Inspection Section at (410) 222-7780.
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Q: How do I obtain a Public Works Agreement to complete improvements in the County Right of Way?
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A: The Permit Application Center, Agreement Section can provide you with information necessary to obtain agreements. Please contact them at (410) 222-7551.
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Q: How do I obtain a Utility Agreement to complete improvements to the county water and sewer system?
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A: The Permit Application Center, Agreement Section can provide you with information necessary to obtain agreements. To contact them, please call (410) 222-7551.
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Q: The meter in front of my house is leaking or a contractor working in front of my house hit a water line; whom do I call?
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A: If you have problems of an urgent nature regarding water and/or sewer lines and possible leakage or flooding in the County right of way, you should call the Department of Public Works Emergency Services Dispatch at (410) 222-8400. This number is monitored 24 hours a day, 7 days a week.
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Q: The storm drain is apparently clogged; whom do I call?
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A: If you reside in a community that is still under development, most likely the developer is still responsible for the maintenance. You should contact the Infrastructure Inspection Division at (410) 222-7784. If you reside in an established community, chances are the Department of Public Works, Road Operations, is responsible for maintenance. Road Operations District numbers are as follows: Northern District (410) 222-7045; Central District (410) 222-7940; Southern District (410) 222-1933; Administration (410) 222-7045.
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