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Crowd Management

Crowd Management
Crowd management utilizes life safety features incorporated into the design of the building in conjunction with an understanding of and adherence to established evacuation plans for the facility.  Crowd managers are responsible for ensuring that the building is safe to occupy through the maintenance of all life safety features incorporated into the design of the building and operation of the facility in a safe and prudent manner. Effective crowd management ensures that crowd control is not needed.  A crowd manager is responsible for maintaining and ensuring the safety of occupants within a facility.
Reqirements for Crowd Management
In accordance with the 2006 edition of the Life Safety Code, NFPA 101, 12.7.6.1 / 13.7.6.1, which is adopted in the State of Maryland and Anne Arundel County Fire Prevention Codes, all assembly occupancies with an authorized capacity of at least 50 are required to have one trained crowd manager on duty.  When the capacity exceeds 250 people, an additional trained crowd manager must be provided for each additional 250 persons.  Trained crowd managers are required to be on site at all times during occupancy. Upon request by the Fire Marshal’s Office, applicable occupancies will be required to show proof of the required number of crowd managers on site based on occupant load, in addition to producing all approved certificates.
Crowd Manager Awareness Training
The State of Maryland, in cooperation with local fire officials, has established a free online crowd manager training program.  This program takes approximately 20-30 minutes to complete.  Upon successful completion, students will be able to print out a certificate of completion.  This certificate shall be maintained on premises at all times.The online crowd manager awareness training program is available by visiting the following website:


Anne Arundel County, MD. 44 Calvert Street Annapolis, MD. 21401 | Telephone: (410) 222-7000 | Suggestions | Disclaimer

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