Paying by e-Checks

Citizens will now have a choice of paying by credit card or by e-checks through MUNIS On-line.  The procedures remain the same for each screen until the customer fills in the amount of the payment and selects continue.

The steps are:

• Choose e-AnneArundel from the County’s web site
• Select Real Estate Taxes, Personal Property Taxes or Utility Bills from the Citizens menu
• Find the account to pay using the regular methods
• Select "View/Pay Bill(s)"
• Select "Pay Outstanding Bill(s)"
• Fill in the “Amount to Pay”
• Select "Continue"

• Fill in the billing name exactly as it appears on the checking account
• The billing address must be at least 3 characters long
• Fill in the rest of the address information, using the two character state abbreviation
• Do not use punctuation in the zip code or telephone number

The above fields are mandatory; E-Mail address is optional.

If you choose “Remember My Information” by checking the box (the default), the payer information is remembered, the payment information is not. The check number must be different each time you pay by e-check, however.

Payment Information

• Use the drop down box to select the Account Type in the Account Type box - the choices are Savings, Checking, Business Checking, Business Savings
• The ABA/Routing number is the number that is printed on the bottom left of your check
• The account number is also found on the bottom of the check toward the middle 
• The check number is on the bottom, to the right of the account number

If there is any question of where exactly on the check the information can be found, select one of the blue underlined field names (ABA/Routing Number, Account Number or Check Number) to bring up an illustrated example of the location of the numbers

Review the payment information, then select “Pay Bill(s)” to complete the payment.  “Reset fields” will clear the data from the screen.

A pop-up message box appears - the user has the option to continue (OK) or cancel the payment.

Confirmation

The confirmation screen is displayed. The user can scroll through to verify the information.  Note the header of the payment page reads “Payment Successful”. The user can print this page either by using the printer icon on the tool bar or by selecting File…Print…Printer.

This was a successful payment, if there has been an error, the header will read “Payment Failed” with an error message. 

Checking for Pending Payments

You can see that payment is pending on the bill just paid by e-check by going back into the account for which a payment has just been made. When the cashiers have imported the e-check payments, this message will disappear.