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You are here:Home > Department of Public Works > Customer Relations

Customer Relations

 

A Message from the Customer Relations Division

Welcome from the employees of the Department of Public Works. It is with great pride that we serve the citizens of Anne arundel County. Whether it’s providing the finest quality water, safely collecting, treating and disposing of sewage, maintaining roads and traffic signals/signs, collecting and disposing of garbage, recycling, or engineering new projects - Public Works touches the lives of all the citizens in the County in many ways. We at Public Works are committed to providing the highest quality service to you our customers. With you as our partner, we will continue to strive for excellence.

Help us serve you better . . . .

We welcome your feedback. If you have a concern with our services please let us know. If you've had a good experience with our Department, please share it with us. The information you provide helps us to serve our customers better in the future.

 
Customer Update Spring 2008 - Backflow Protection and Your Drinking Water Icon: PDF
Customer Update Winter 2007 - Protecting and Securing our Water Supply Icon: PDF
Customer Update Fall 2007 It Takes Teamwork to Protect the Bay, Protecting Our Sewer System Through Rehabilitation and Maintenance Icon: PDF
Customer Update Spring 2007 - Water Operations prepared for emergencies Icon: PDF
Customer Update Fall 2006  - National Association of Counties Award - Rate Increase Icon: PDF
Customer Update Spring 2006  - Utility Customers Can Now Pay by E-check Icon: PDF
Customer Update Winter 2005  - DPW Maps and Engineering Records Available on the Internet Icon: PDF
Customer Update Fall 2005 - Sanitary Sewer Overflows (SSOs) Response and Public Notification Icon: PDF
FAQs about Residential Water and Wastewater User Rate Changes Icon: PDF
Customer Update - Spring 2005 Icon: PDF
Customer Update - Winter 2004 - Understanding Utility Easements Icopn: PDF
Customer Update - Fall 2004 - Esteemed Platinum, Gold AMSA Awards, Protect yourself from Utility worker imposters, State “flush tax” to begin in 2005 Icon: PDF
Customer Update - Spring 2004 - Biological Nutrient Removal (BNR) Icon: PDF
Customer Update - Winter 2003 - SCADA System Icon: PDF
Customer Update - Fall 2003 - AMSA Awards; Rate Increase
Customer Update - Spring 2003 - Water Conservation Tips; Excel program Icon: PDF
Customer Update - Summer 2002 - Preventing Sewer backups Icon: PDF
Customer Update - Spring 2002 - Be a Smart Water Saver - Try xeriscaping! Icon: PDF
Customer Update - Winter 2002 - Backflow protection and your drinking water Icon: PDF
Customer Update - Fall 2002 - Water Line Maintenance Division Icon: PDF

Customer Update - Spring 2001 - Smart Water Saver Icon: PDF

Customer Update - Winter 2000 - Winter Tips to Protect Your Home Icon: PDF

Customer Update - Fall 2000 Icon: PDF

Improving our water system for the future Icon: PDF

The Color of Water Icon: PDF

It takes teamwork to protect the bay. Protecting our sewer system through rehabilitation and maintenance Icon: PDF

Sewer Surcharge Program Icon: PDF

It takes teamwork to protect the bay - Eliminating I & I Icon: PDF
A Mayo Homeowners Guide to Septic Tanks Icon: PDF

Be Kind to Your Meter Reader Icon: PDF

Homeowners Guide to Grinder Pumps Icon: PDF
Welcome to the Anne arundel County Department of Public Works! Icon: PDF
   

>> Phone Number: (410) 222-7582
>> E-Mail: pwcust00@aacounty.org
>> Other Important Phone Numbers

Address:

Heritage Office Complex
2662 Riva Road
Annapolis, MD 21401

                                                                   

   

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