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Heritage Complex
2662 Riva Road
Annapolis, MD. 21401
(410) 222-7500

 

 

Department of Public Works 
  
 

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Utility Rates as of July 1, 2013
 
Metered Service
Water 
$2.76/1,000 gals
Wastewater 
$4.85/1,000 gals
Capital Facility Connection Recoupment
Water

$2.63/1,000 gals exceeding  30,000 gal quarterly limit

This fee is to recoup lost revenue from customers exceeding 30,000 gallons of  the 250 gal/day maximum usage limits of the residential capital facility connection charge.
As of July 1, 2014, the Capital Facility Connection Recoupment Fee will increase to $2.93/1000 gallons of usage exceeding the maximum usage limits
Environmental Protection

Water 

25% of all water charges
Wastewater25% of all wastewater charges
This fee covers the cost of building, expanding and maintaining water and wastewater treatment plants that service the existing connected customers.
*does not apply to the Mayo Service area
Account Maintenance
Metered Accounts $6/bill
This fee covers the cost of meter reading and billing services.
State of Maryland Bay Restoration
Residential $15/bill

Non-residential

(quarterly bill)

 $15/EDU

Non-residential 

(bi-monthly bill) 

$10 per EDU*
*Equivalent Dwelling Unit

Unmetered Service


Quarterly

$97.00

Mayo Service Area

$77.60

Fee based on an average of 16,000 gallons per quarter.  
Account Maintenance
Unmetered Accounts$3/bill
This fee covers the cost of meter reading and billing services.
State of Maryland Bay Restoration

Residential 

$15/bill

Non-residential

(billed quarterly)

 

 $15 per EDU*

Non-residential

(billed bi-monthly) 

$10 per EDU*
*Equivalent Dwelling Unit

A 10% late fee is added to the bill if payment is not received by the net due date.

Turn Off/On Charge

If payment is not received by due date and account is scheduled to be turned off, a $50 fee to cover administrative costs is charged.  Once the account is scheduled for turn off, ALL payments must be paid in cash, certified check or money order at the County Cashier’s office in Glen Burnie, Annapolis or Heritage Complex on Riva Road or on-line at www.aacounty.org.

Meter readers and Emergency Services crews may not accept payments or make extensions

 

Final Bills: For property transfers and changes in tenancy, a final bill will be prepared for $35.00

Meter Reread Request Fee: Request to reread and verify meter reading is $35.00 per request. If the reading is incorrect, the charge will be waived.

Returned Check Fee: A fee of $25 will be rendered for any check returned by the bank unpaid.

Readings from Private Water Companies: In some areas, the County provides wastewater service, but water is provided by a private company. In those cases, the County wastewater charge is based on the water consumption as reported to the County by the private company.

Estimated Bills: Occasionally, it is impossible to read a meter at the scheduled time - usually due to inclement weather conditions. In such cases, an estimated bill is rendered based on the average consumption for the prior year. Estimated bills may be a little higher or lower if actual usage was abnormal, however, the next actual reading will automatically adjust for any variation in the estimate.

 

     24 Hour Emergency Services410-222-8400  South County 410-451-4118
Billing questions (M-F, 8 a.m. to 4:30 p.m.)

410-222-1144 (local)

 

410-970-8250, Ext. 1144 (Wash, D.C.)

24 Hour Emergency Services410-222-8400
 410-451-4118 (from South County)
DPW Emergency services will not restore service if it was turned off for non-payment.
Customer Relations (M-F, 8 a.m. to 4:30 p.m.)410-222-7582
 pwcust00@aacounty.org


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Anne Arundel County, MD. 44 Calvert Street Annapolis, MD. 21401 | Telephone: (410) 222-7000 | Suggestions | Disclaimer

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