Final Bills: For property transfers and changes in tenancy, a final bill will be prepared for $25.00 Meter Reread Request Fee: Request to reread and verify meter reading is $25.00 per request. If the reading is incorrect, the charge will be waived. Returned Check Fee: A fee of $25 will be rendered for any check returned by the bank unpaid. Readings from Private Water Companies: In some areas, the County provides wastewater service, but water is provided by a private company. In those cases, the County wastewater charge is based on the water consumption as reported to the County by the private company. Estimated Bills: Occasionally, it is impossible to read a meter at the scheduled time - usually due to inclement weather conditions. In such cases, an estimated bill is rendered based on the average consumption for the prior year. Estimated bills may be a little higher or lower if actual usage was abnormal, however, the next actual reading will automatically adjust for any variation in the estimate. For more information… Visit us online at www.aacounty.org/DPW Billing questions - Please call (410) 222-1144, Monday thru Friday, 8:00 a.m. to 4:30 p.m. From Washington, D.C.: (410) 970-8250, Ext. 1144 Emergency Services - Please call (410) 222-8400 anytime, 24 hours a day. Emergency services will not restore service if it was turned off for non-payment. (From South County - (410) 451-4118) Public Works’ Customer Relations - For concerns about your Department of Public Works delivered services, please call (410) 222-7582 Monday thru Friday 8:00 a.m. to 4:30 p.m. |